CRISIS MANAGEMENT from a Psychological Perspective
Crisis situations are precisely the ones that test your subconscious patterns and behavior. Let's talk together about how to gain control over them and manage them in real life.
Have you experienced shouting, aggression, fear and tears in the workplace? Is it possible to avoid these situations and build the working environment where the mutual respect prevails and provides support even in tough times? Together, we will discover how a leader can handle and transform such a crisis situation, turning a "boogeyman" in a crisis into a team player who can keep a cool head and collaborate on problem-solving.
- Date: 4.10.2023 from 8:30am to 11:30am
- Location: Trenčín
- Duration: 3 hrs.
- Price: 99 €/person with VAT
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SPECIALIZATION
Improving psychological resilience and leadership abilities during times of crisis can help managers better cope with challenging situations and effectively lead and manage their teams. The result can be an increased trust from the team, an elevated position of the leader within the organization, and an overall improvement in the organization's performance. I will advise you on how to work on yourself and build a strong and healthy core within yourself and throughout the entire organization.
If we want a leader to calm and motivate their people in a crisis situation, they need to have a sense of expressive communication. They should be capable of finding the right tone and words that can not only instill a tremendous calm but also a prompt necessary action. Only in this way can they create a team that can collaborate and face challenges with responsibility and peace of mind.
Learn to radiate strength, peace, and humility all at once!
WHOM IS THE COURSE FOR?
A workshop with a discussion on the topic of Crisis Management from a psychological perspective is an ideal developmental activity for senior managers, team leaders, and future leaders who want to learn how to manage chaos with humility and composure. This will provide a healthy and stable work environment that motivates employees to perform better.
PROGRAM
1. What happens to people during a crisis: People experience a wide range of emotions during a crisis, ranging from panic and fear to apathy. It doesn't have to be this way.
2. Mental Resilience of Leaders: It's during a crisis situation that the potential for someone to become a leader becomes apparent. Even leaders experience stress. However, employees need to feel security and peace from them, as well as respect and empathy. I will advise you on how to handle the stress and the pressure that comes your way.
3. How to Speak to People: A leader must have a manner of speech that can calm people and speak to their souls. They should be able to bring a sense of security while also invoking a sense of individual responsibility. I will tell you how to address employees so that they feel confident and can handle negative news calmly and responsibly. Together, we will find a way to act as a diplomat even in challenging times.
4. Negotiation and Critical Communication: Crisis situations bring strong contrasts, heightened situations, conflicts, and confrontations. The ability to negotiate is a necessary skill that every leader facing discontented people in tough times should master.
5. Discussion: So how do you avoid panic and be a true leader? Lay your cards on the table and share your experiences. Together, we will find a way to build a healthy and a peaceful working environment led by a true leader.
ADDITIONAL INFORMATION
Each participant of the course, attending 4 x 4 hours, will receive a certificate of completion, which can be included in their CV under the section for completed courses and training. The price also includes study materials and refreshments.
